Frequently Asked Questions
Everything you need to know about your Dansko experience.
How do I determine my correct size in Dansko footwear?
Most Dansko shoes follow European (EU) whole sizes. For the best fit, there should be about a pinky-finger width between your heel and the back of the clog, and your toes should not touch the front.
What is your return policy for online orders?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please ensure the soles are clean and free of wear to qualify for a full refund.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days within the continental US. Expedited shipping options are available at checkout if you need your comfort footwear sooner.
Are Dansko shoes suitable for professionals who stand all day?
Yes, many of our collections carry the APMA Seal of Acceptance. Our footwear is specifically engineered with anatomical arch support and high-quality cushioning for long-shift comfort.
How should I clean and maintain my leather clogs?
For smooth leathers, wipe with a damp soapy cloth. For oiled leathers, use a damp cloth followed by a leather restorer or conditioner to maintain the moisture and finish.
Does Dansko offer a warranty on its products?
We stand behind our craftsmanship. We offer a limited warranty against manufacturer defects within 6 months of the original purchase date from an authorized retailer.